Measuring Knowledge
Matošková Jana
Keywords:
measurement, metrics, knowledge, intellectual capital, knowledge management, knowledge sharing
Abstract:
Knowledge is a key to creating a sustainable competitive advantage. Measuring knowledge of
an organization as a unit allows for, in addition to other things, benchmarking it against other
organizations as well as comparing the development within the organization in the course of
time. Additionally, measuring the knowledge of individuals and groups helps identify key workers
and can also be used when recruiting a new work force, while evaluating employees’ work
performances, or to check the course of the adaptation of a new employee. Even though the field
of measuring knowledge belongs, in comparison with other topics, among the lesser-developed
fields in the management of knowledge, a number of approaches that can be used to measure
knowledge have been introduced. The aim of this study is to present an overview of methods
which can be applied when measuring the knowledge of organizations, groups or individuals and
thus provide a practical list of methods which feature in literature mostly for practitioners and
novices in this field. The study is based on a content-analysis of literature.
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 Measuring Knowledge [PDF file] [Filesize: 733.54 KB]
 10.7441/joc.2016.04.01
Matošková, J. (2016) Measuring Knowledge. Journal of Competitiveness, 8 (4), 5-29 https://doi.org/10.7441/joc.2016.04.01
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