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Journal of Competitiveness

Knowledge, Skills and Competencies of Hospitality Companies in the South Moravian Region

Klapalová Alena

Keywords:
knowledge, skills, competencies, age of companies, size of companies, profitability

Abstract
In 2009, a survey focused on barriers to entrepreneurship among managers and/or owners of companies in the hospitality industry in the South Moravian Region was carried out (Klapalová, 2011) at the College of Business and Hotel Management in Brno. Results of this survey revealed that knowledge together with skills and competencies was considered to be the biggest barrier to sustainable successful entrepreneurship of these companies and this perception was also confirmed by Spearman’s correlations analysis with statistically significant coefficient at the 0.05 level (Spearman’s rho=0.214, p=0.18), when analyzing the relation to financial performance of companies. The issue of knowledge was not investigated deeper in the survey but it raised several questions for further research. This paper offers preliminary and partial results of an inquiry done during the autumn and winter 2011 and spring and summer 2012 which takes up the previous survey from 2009 with the aim to explore the types of knowledge, skills and competencies perceived as the most important for company success and as the most missing in nowadays entrepreneurship of inquired companies. Three relationships of knowledge categories were analysed: relation to the age and size of companies and relation to the indicators of financial performance. The findings have several managerial implications, both for business practice and educational organisations.

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10.7441/joc.2013.02.04


Klapalová A. (2013). Knowledge, Skills and Competencies of Hospitality Companies in the South Moravian Region. Journal of Competitiveness, 5 (2), 51-66 http://doi.org/10.7441/joc.2013.02.04 
Journal of Competitiveness

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